Gov't Digital Web

Wednesday, Nov. 8

Join us on the Government Digital Web conference track as we explore the evolving landscape of government digital services in preparation for 2024. Over the years, we have made significant strides since the inception of government websites, yet challenges persist.

Immerse yourself in this dynamic conference track where we gather international inspiration, uncovering successful strategies and effective approaches to address sensitive topics that audiences may be reluctant to hear. Gain valuable insights from various perspectives, including both agencies and government entities, enabling you to gather actionable takeaways for your 2024 projects.

Together, let's navigate the intricacies of government digital web services, exchange knowledge, and discover innovative solutions. Be part of this enriching experience, where we embrace the future of government digital services while recognizing the complexities inherent in their implementation.

6.30 - 7.00

Social Event: Morning Run
Join the morning run to prepare for a day of learning and networking. We will run about 25 minutes at a relaxed pace.
We meet in front of Musikhuset Aarhus

8.00 - 9.00

Breakfast & Registration
The conversation starts at breakfast. Have one or several cups of coffee and get a great start to the rest of the day.

9.00 - 9.15

Welcome to the conference by our host Janus Boye

9.15 - 10.00

Keynote: Lessons from the canvas - Dodging the digital wasteland

For digital experiences to suck less... For your website to stop being so incredibly boring... You need to transform your world of incremental improvements, reliance on CRO tactics, and cut through all internal fights over who gets to have the most pixels on your homepage.

Design thinking and other innovation processes helped. But those methods don't always lead to high-quality digital moments.

This opening keynote will tell you about those who know the most about how to insist on the quality of the end result of your digital experiences.

Are you ready to insist on brilliance and obliterate the boring?

10.00 - 10.30

Coffee, tea & networking

10.30 - 12.00

Digital is physical - representing the physical resources your digital estate consumes

It can be surprising to think that digital services have their own carbon footprint, consume water and are built upon fifty of the world’s ninety naturally occurring elements, many from conflict areas. 

So digital is best thought of as a physical entity, not floating harmlessly in a cloud somewhere else. Digital comes from the environment around us and right now we’re taking more than our fair share.

In this interactive session we’ll dive into the topic of digital sustainability and think about these three key resources: greenhouse gases, water and rare raw materials.

We’ll learn about where these resources come from, how can we quantify them in relation to our digital use, and share ideas about what your organisation can do to make a difference.

Download slides (as PDF)

Why is there a complete lack of focus on digital sustainability and what can we do about it?


12.00 - 13.00


13.00 - 13.45

Challenging the status quo

A look behind-the-scenes of the Icelandic government websites, where an experienced team is gearing up for a relaunch, while navigating a complex governance model.

13.45 - 14.00

Coffee, tea & networking

14.00 - 15.00

Come join 2 x 25 minutes of informal roundtable discussions to get answers on your specific questions or help others by sharing your expert knowledge.

15.00 - 15.15

Coffee, tea & networking

15.15 - 16.00

After 30+ AI projects - How can we work towards common governance and platforms?

During the last few years Aarhus Kommune have participated in more than 30 projects with AI as a major ingredient.

Join this session where Thomas will present a selection of these, and discuss our thoughts on how we can establish a common base for lowering the barriers to scaling the results.

16.00 - 16.15

Coffee, tea & networking

16.15 - 17.00

Small Feature Award
What’s the small feature that really makes the product way better? Is it a small design change, an elegantly engineered new piece of functionality or something else?

In this new contest, we celebrate the unsung heroes of the workplace: The small features that make all the difference.

18.30 - 21.30

Social Event: Networking Dinner
Location: Aarhus Street Food

All participants and speakers are invited to the conference networking dinner. This is quite a popular party!